When should social workers document client requests to access records?

Documenting client requests to access records at all times for requests and rationale is essential for maintaining transparency, providing accountability, and ensuring compliance with ethical standards and legal guidelines. This practice aligns with the NASW Code of Ethics, which emphasizes the importance of client autonomy and the right of clients to understand and access their own information.

By documenting every request, social workers create a clear record of what the client has requested, why they have made that request, and how the social worker responded. This comprehensive documentation not only protects the client's rights but also serves as a valuable resource in case of disputes or misunderstandings regarding access to records.

In addition, consistently documenting requests helps to establish a pattern of communication and decision-making that is respectful of the client's wishes and needs. This approach can foster a more trusting relationship between the client and the social worker, as it demonstrates respect for the client’s agency and promotes an environment of collaborative practice.

The other answer choices do not encompass the full scope of client requests. For instance, documenting only after access is granted might overlook important interactions that occur before the decision is made. Similarly, only documenting during significant events might create gaps in the record-keeping process, leaving out critical context that could inform future interactions. Documenting requests only