When are social workers allowed to disclose confidential information to third-party payers?

Social workers are permitted to disclose confidential information to third-party payers when clients have authorized such disclosure. This respect for client autonomy aligns with the principles of confidentiality and informed consent outlined in the NASW Code of Ethics. Clients have the right to control their personal information, which includes deciding what can be shared with third parties, such as insurance companies or other payers involved in their care.

This authorization typically involves obtaining written consent from the client, detailing what information can be shared and for what purpose. This ensures that the client's privacy is respected while allowing necessary communication for billing or treatment purposes. The focus here is on the client’s rights and the importance of their consent in any disclosure of information.

Other options, such as an arbitrary request from a payer or a family agreement without the client's consent, do not align with ethical guidelines, as they do not prioritize the client's rights or confidentiality. Additionally, disclosing information solely to enhance treatment plans may not be permissible unless the client has explicitly consented to such sharing.