What should social workers do to facilitate an orderly transfer of responsibility when referring clients?

Social workers play a crucial role in ensuring continuity of care and support for clients, especially during the transition from one service provider to another. Taking appropriate steps is essential in facilitating an orderly transfer of responsibility. This includes communicating with both the client and the new provider, ensuring that all necessary information is shared, and addressing any logistical issues that may arise during the transfer.

By following appropriate procedures, social workers can maintain professional standards and ethical obligations, such as respecting client autonomy while ensuring that the client's needs are met throughout the transition. This approach also helps protect client confidentiality and ensures that client consent is prioritized, aligning with the principles of informed consent within the NASW Code of Ethics.

In contrast, leaving the process entirely to the client would not be supportive or professional, as clients often rely on social workers for guidance during transitions. Disclosing all information without consent violates confidentiality, a cornerstone of ethical practice. Additionally, requesting payment from the new provider is not a typical or ethical practice when transferring care, as it could compromise the client’s trust and the integrity of the professional relationship.