What should social workers do with records after termination of services?

Storing records for reasonable future access according to state statutes is vital for several reasons. First, social workers have an ethical responsibility to maintain confidentiality and protect their clients' privacy, which includes handling records appropriately even after services have concluded. State statutes often provide guidelines for how long records must be retained, ensuring that client information remains accessible for any future needs related to follow-up services or legal requirements.

Additionally, retaining records helps in continuity of care, as it allows future providers or social workers to have pertinent information when they take over the case, ensuring that clients receive consistent and informed support. This practice underlines the commitment social workers have to their clients and the professional standards upheld by the NASW Code of Ethics.

In contrast, disposing of records immediately would breach confidentiality and potential legal obligations. Transferring records to a new agency without client consent violates the principles of consent and confidentiality integral to ethical practice. Sharing records freely with other service providers without proper safeguards also jeopardizes client privacy and contravenes ethical standards, as information should only be shared with informed consent and with a clear purpose.