What circumstances allow social workers to disclose confidential information?

Disclosing confidential information is a critical consideration in social work practice, and valid consent from the client is a fundamental principle under the NASW Code of Ethics. The emphasis on consent underscores the importance of maintaining the client’s autonomy and trust. When a social worker obtains informed consent, it means the client understands what information will be shared, with whom, and for what purpose. This reinforces the ethical obligation to respect client confidentiality while also allowing for essential disclosures when necessary.

In cases where consent isn't obtained, the options for disclosing information become much more limited and generally pertain to circumstances surrounding the safety of the client or others, or to compliance with legal mandates. This principle helps ensure that clients’ personal information is safeguarded and that any disclosures are carried out with consideration of the client's rights and the implications for their well-being.