What can social workers do to prevent misunderstandings when providing access to records?

Assisting in interpreting the records is essential for preventing misunderstandings when providing clients access to their records. Social workers have a responsibility to ensure that clients fully understand the information contained in their records. This guidance is crucial because records can often include complex terminology or technical terms that may not be clear to clients. By actively helping clients interpret these documents, social workers empower them to engage meaningfully with their own information, fostering transparency and trust in the client-worker relationship.

This approach is consistent with the NASW Code of Ethics, which emphasizes the importance of client understanding and participation in their own care. Making records accessible without adequate support can lead to misinterpretation and confusion, which could hinder a client's ability to make informed decisions about their care or services. By providing assistance in interpreting records, social workers can enhance client autonomy and comprehension, ultimately leading to better outcomes in the therapeutic or service process.